Refund Policy

Verifier Premium is a monthly subscription that unlocks Premium features of the Verifier Discord bot on the servers you redeem it on. Purchases on this website are processed by Paddle.com, our reseller and Merchant of Record, which handles billing, taxes, invoices and refunds.

If you're not happy with Premium, you can get a full refund within 14 days of any payment, whether it's your first payment or a renewal. You don't need to give a reason.

Refunds go back to the payment method you used. Your bank may take a few business days to show them.

Use whichever is easiest:

• Reply to the receipt email Paddle sent you, or find your order at paddle.net.
• Email us at [email protected] with the email address you used at checkout.

You can cancel any time with Manage Subscription on the dashboard or the link in your Paddle receipt. Premium stays on until the end of the period you paid for and doesn't renew. Cancelling alone doesn't refund the current period; ask for a refund within 14 days of paying for it.

When a payment is refunded, the subscription is cancelled and Premium ends right away. The servers you redeemed it on go back to the free plan. Your Premium settings stay saved, so they work again if you subscribe later.

Premium bought as a Patreon membership is billed by Patreon, and cancellations and refunds for it follow Patreon's terms. If you need help with one, contact us.

Questions about refunds go to [email protected] or to our support server.